Terms of service

TERMS OF SERVICE
Last Updated: November 3, 2026

Welcome to livelnora. These Terms of Service apply to the use of https://livelnora.shop and purchases made through the online store, subject to mandatory consumer protection laws.

1. ELIGIBILITY
Customers must have the legal capacity to purchase goods or appropriate permission from a parent or legal guardian.

You agree to use this website lawfully.

2. PRODUCT INFORMATION
We make reasonable efforts to display accurate product descriptions, images, prices, and stock availability.

Minor appearance differences may occur due to display settings or manufacturing variations.

Product offerings may be updated where necessary.

3. ORDER PLACEMENT AND ACCEPTANCE
Submitting an order is an offer to purchase.

An automated confirmation acknowledges receipt but does not necessarily establish acceptance.

We may verify payment, stock availability, and shipping details before fulfilling an order.

If a paid order cannot be fulfilled, an appropriate refund will be issued.

4. PRICES AND PAYMENTS
Prices and applicable checkout charges will be displayed before payment confirmation.

Customers must provide accurate billing information and use authorized payment methods.

Genuine pricing errors will be resolved according to applicable consumer law.

5. SHIPPING AND DELIVERY
Orders are generally processed within 2–3 business days.

Estimated shipping transit is 20–45 calendar days after dispatch.

Orders with a merchandise subtotal greater than $30 USD qualify for free standard shipping.

Please review our Shipping Policy before purchasing.

Mandatory rights concerning late or undelivered goods remain unaffected.

6. TAXES AND DUTIES
Applicable sales tax, VAT, and import-related obligations will be handled according to relevant law.

Customers will not be required to pay additional import duties or delivery-related taxes beyond the total disclosed at checkout.

7. RETURNS AND REFUNDS
Eligible items may be returned within 30 calendar days after delivery using our free authorized return process.

Approved refunds generally appear in the original payment account within 3–7 business days after issuance, subject to statutory deadlines.

8. CUSTOMER RESPONSIBILITIES
Customers must provide accurate billing, contact, and delivery information.

Fraudulent transactions, unauthorized access, malicious software, and unlawful disruption of website operations are prohibited.

9. INTELLECTUAL PROPERTY
Original website content, graphics, product images, logos, and other protected materials belong to their respective rights holders.

Unauthorized commercial reproduction is prohibited.

10. THIRD-PARTY PROVIDERS
Our store may use Shopify, payment processors, shipping companies, and other service providers.

Their separate terms may apply without reducing mandatory consumer rights.

11. WEBSITE OPERATION
We make reasonable efforts to maintain a secure and functioning website. Technical errors, interruptions, or maintenance may occasionally occur.

12. LIABILITY
Nothing in these terms excludes liability for fraud, death or personal injury caused by negligence, or any consumer right or liability that cannot legally be excluded.

Other limitations apply only where permitted by applicable law.

13. GOVERNING LAW
The governing law depends on the verified legal identity and jurisdiction of the actual contracting seller.

Mandatory consumer protections in relevant jurisdictions, including the United Kingdom, remain unaffected.

14. CHANGES
We may update these terms to reflect operational or legal changes.

Updates do not retroactively remove rights associated with completed purchases.

15. CONTACT
Store Name: livelnora
Website: https://livelnora.shop
Customer Service Email: pamedingchu@outlook.com

The verified legal name and business address of the actual contracting seller must be added before publication.